TERMS OF USE

Welcome to Zenvirala. These Terms of Use (“Terms”) govern your access to and use of our website, including any related mobile site, applications, content, features, and services (collectively, the “Site” or “Services”).

By accessing or using the Site, you agree to be bound by these Terms, our Privacy Notice, and any additional policies referenced on the Site (including our Terms of Purchase, Shipping Policy, and Return Policy), all of which are incorporated herein by reference. If you do not agree, please do not use the Site.

For questions, contact:
📩 service@zenvirala.com

1) Eligibility & Data Accuracy

You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms.

You agree that any information you provide (including during checkout or account creation) is true, accurate, current, and complete, and you will update it when needed.

2) Privacy

Your use of the Site is subject to our Privacy Notice, which explains how we collect, use, and share information. By using the Site, you consent to our privacy practices as described in the Privacy Notice.

3) License & Site Access

All content on the Site—including text, graphics, logos, images, product descriptions, designs, videos, interfaces, and software (collectively, “Content”)—is owned by Zenvirala or its licensors and is protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes, subject to these Terms.

You may not:

Copy, reproduce, distribute, publish, sell, license, or exploit any Content without written permission
Use the Site or Content for competitive purposes
Frame, mirror, scrape, or data-mine the Site
Attempt to bypass security, access non-public areas, or interfere with Site operations
Upload harmful code (viruses, malware) or disrupt services

We may restrict or terminate access to the Site at any time, with or without notice, where permitted by law.

4) Product Information & Natural Material Disclaimer

Zenvirala specializes in crystal bracelets made with natural stones.

You acknowledge that:

Natural stones may vary in color, translucency, texture, and pattern
Minor differences, inclusions, or natural marks are part of the material’s uniqueness
Product photos may appear slightly different due to lighting and screen settings

These variations are not considered defects.

5) Purchases

All purchases made through the Site are governed by our Terms of Purchase. By placing an order, you agree to those terms.

6) User Content (Reviews, Comments, Submissions)

If you submit or post content (such as reviews, photos, testimonials, messages, or other materials) (“User Content”), you confirm that:

You own it or have permission to use and share it
It does not violate any laws or third-party rights
It is not harmful, misleading, defamatory, obscene, or abusive

You agree not to impersonate others, use false identities, or submit fraudulent reviews.

License to Zenvirala

Except for personal data handled under our Privacy Notice, you grant Zenvirala a worldwide, royalty-free, transferable, sublicensable, and perpetual license to use, reproduce, modify, publish, display, and distribute your User Content for business purposes (such as marketing, product pages, and social proof) in any media.

We may remove or refuse any User Content at our discretion.

7) Third-Party Links

The Site may include links to third-party websites or services. We do not control these third parties and are not responsible for their content, policies, or practices. Access them at your own risk.

8) Disclaimers

To the maximum extent permitted by law, the Site and all Content, products, and services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

The Site will be uninterrupted, secure, or error-free
Any content will be accurate, complete, or current
The Site is free from viruses or harmful components

9) Limitation of Liability

To the maximum extent permitted by law, Zenvirala and its affiliates, directors, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase/use of products.

10) Indemnification

You agree to indemnify and hold harmless Zenvirala and its affiliates, officers, directors, employees, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

Your use of the Site
Your violation of these Terms
Your violation of any law or third-party right
Any User Content you submit

11) Electronic Communications

By using the Site or contacting us electronically, you consent to receive communications from us electronically (such as emails, notices, and confirmations). These communications satisfy legal “written” requirements.

12) Intellectual Property & Infringement Claims

If you believe content on the Site infringes your intellectual property rights, please email:
📩 service@zenvirala.com
Include:

Your name and contact details
A description of the work allegedly infringed
The exact URL or location of the infringing material
A statement that you have a good faith belief the use is unauthorized
A statement that your notice is accurate and you are authorized to act

13) Force Majeure

We are not responsible for delays or failure to perform caused by events beyond our reasonable control (e.g., natural disasters, carrier delays, strikes, network failures, government actions).

14) Risk of Loss

Orders are shipped through third-party carriers. Risk of loss may pass to you upon delivery to the carrier, except where restricted by applicable consumer protection laws.

15) Governing Law

These Terms are governed by the laws applicable to online commercial transactions, without regard to conflict of law principles, subject to mandatory consumer protection laws in your jurisdiction.

16) Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes means you accept the updated Terms.