Shipping Policy

Thank you for shopping with Zenvirala.
We understand how exciting it is to receive your crystal bracelet, and we are committed to delivering your order safely and efficiently.

If you have any shipping-related questions, please contact:
📩 service@zenvirala.com

Order Processing Time

  • All orders are processed within 1–5 business days after the order is placed.

  • Orders are processed Monday–Friday (excluding holidays).

  • Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Estimated Delivery Time

After shipment, delivery typically takes:

10–20 business days, depending on your location and local carrier services.

Please note:
Delivery times may vary due to:

  • Customs clearance procedures

  • Local postal service delays

  • Weather disruptions

  • Peak seasons or holidays

We appreciate your patience and understanding.

Shipping Rates

We offer a flat shipping rate of $5.99 USD worldwide.

Shipping costs are calculated at checkout and clearly displayed before payment.

Worldwide Shipping

Zenvirala proudly ships worldwide.

If, for any reason, your country is not supported by our logistics partners, we will contact you promptly to arrange an alternative solution or issue a refund.

For destination inquiries, please contact:
📩 service@zenvirala.com

Tracking Your Order

Once your order ships, you will receive a Shipping Confirmation Email containing your tracking number.

You may track your shipment at:
🌐 www.17track.net

Please allow 2–5 business days for tracking information to update after shipment.

Changing Your Shipping Address

Shipping address changes are allowed before 11:00 PM (PDT, -7 GMT) on the same day the order is placed.

After this deadline, orders may already be processed and cannot be modified.

To request an address change, please email:
📩 service@zenvirala.com
Include your order number and the updated address.

Shipping to a Different Address

Yes, you may ship to an address different from your billing address.
Simply enter the correct shipping address during checkout.

Customs, Duties & Taxes

For international orders:

  • Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

  • Zenvirala is not responsible for delays caused by customs inspections.

We recommend checking your local customs policies before placing an order.

Important Notes

  • Please ensure your shipping address is accurate at checkout.

  • Zenvirala is not responsible for delays caused by incorrect address information.

  • If a package is returned due to incorrect address input, reshipping fees may apply.

If you have any concerns regarding your shipment, our team is here to assist you:

📩 service@zenvirala.com

Thank you for choosing Zenvirala — where intention meets elegance.